A Guide to the Steps Behind the Scenes
Customer submits their credit card for payment
Step 2
The gateway manages the complex routing of the data on behalf of the merchant through the following steps;
Our gateway passes the secure transaction information via a secure connection to the Processor. The Merchant Bank’s Processor submits the transaction to the credit card network (like Visa or MasterCard). The credit card network routes the transaction to the bank that issued the credit card to the customer.
Step 4
The issuing bank approves or declines the transaction based on the customer’s available funds and passes the transaction results back to the credit card network. The credit card network relays the transaction results to the merchant bank’s processor. The processor relays the transaction results back to gateway.
The gateway stores the transaction results and sends them to the website for the customer and merchant to see.
Step 6
The merchant delivers services or goods to the buyer.
The issuing bank sends the appropriate funds for the transaction to the credit card network, which passes the funds to the merchant’s bank. The bank then deposits the funds into the merchant’s bank account. This is called ‘settlement’, and typically the transaction funds are deposited into the merchant’s primary bank account within two to four business days.
